Preparing for your first visit

We understand that the first visit to a new place can be exciting but nerve-wracking and maybe anxiety inducing…

We have put together this page to help you feel more calm and prepared for your first visit, or new treatment, with one of our practitioners.

Getting here.

We are located in the TLC Medical Center next to Langley Memorial Hospital in Murrayville, BC.

Parking is free for our patients in spots 3 & 4

Billing

  • Payments are taken after your visit in case you wish to have recommended labs and supplements added onto the appointment fee.

  • To ensure a quick transaction and avoid crowding the waiting area you can leave a credit card number on file for billing purposes.

  • Naturopathic visits are often covered under extended medical plans so check with your provider to find out what kind of coverage you may have prior to your visit. A New Leaf does not direct bill, but offers your receipt with licensing and billing information needed for reimbursement after your appointment.

Initial Consultation

  • We use the Jane App booking system to book your appointment so make sure to check your e-mail and fill in all the information online before your appointment.

  • We call you 48 hours prior to you appointment to confirm your arrival and send a COVID symptom checklist to ensure the safety of yourself and everyone else in the clinic.

 

IV Therapy

Your IV treatments are meant to be a comfortable and enjoyable experience. Dr. James R Conway ND has a few tips for how to help your treatment go smoothly.

Acupuncture

Make sure to wear clothing that is comfortable as you will be laying down on the treatment table for at least 20 minutes. This is meant to be a relaxing treatment so allow yourself some time before and after your appointment to prepare your mind.